Effective Date: January 2025

1. Introduction

Welcome to PandaView! This Privacy Policy explains how we collect, use, and protect your personal information when you use the PandaView mobile application (the “App”). We are committed to ensuring your privacy and protecting your personal data in compliance with applicable privacy laws.

By using PandaView, you agree to the collection and use of information as described in this policy.

2. Information We Collect

When using PandaView, we may collect the following types of information:

a. Personal Information:

• Name
• Email address
• Phone number (if provided)
• User account details (when registering or logging in via third-party platforms like Google, Facebook, etc.)

b. Device Information:

• Device model, operating system version, unique device identifiers
• Mobile network information
• IP address
• App usage data (e.g., features accessed, interaction times)

c. Camera and Audio Permissions:

• Camera: Used for capturing video and images within the app.
• Microphone: Used for two-way audio communication and recording features.

d. Location Information (Optional):

• If enabled, we may collect precise location information to improve service functionality (such as video playback based on location).

3. How We Use Your Information

We use the information collected for the following purposes:

• To provide and maintain the core features of PandaView.
• To improve and personalize the user experience.
• To notify you of updates, features, or important security changes.
• To monitor and analyze usage trends for improvement.
• To ensure security and prevent unauthorized access or usage.
• To offer customer support.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your data in the following scenarios:

• With trusted third-party service providers (e.g., cloud storage, analytics services) to perform functions on our behalf.
• In response to legal requests or when required to comply with applicable law, court order, or governmental regulations.
• To protect the rights, property, and safety of PandaView users or the public.

5. Data Retention

We will retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy. When the data is no longer required, we will securely delete or anonymize it.

6. Security

We are committed to ensuring the security of your personal information. We employ industry-standard security measures to protect against unauthorized access, alteration, or destruction of your data. However, please note that no system can be 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access, update, or delete your personal information within the App.
• Withdraw consent for data collection (e.g., by disabling location or camera access in your device settings).
• Contact us with any privacy concerns or requests related to your personal data.

8. Children’s Privacy

PandaView is not directed toward children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect upon posting. We encourage you to review the Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please contact us at:

ASKMEIDEASTECHSERVICES
Email: info@askmeideas.in

By using PandaView, you agree to this Privacy Policy.