At PANDA by Ask Me Ideas Tech Services, we value customer satisfaction and aim to provide a seamless experience. Please read our Refund Policy carefully to understand our terms and conditions.

1. 5-Day Full Refund Policy:
We offer a 5-day full refund from the date of product delivery, provided the product is returned in its original condition, including all packaging, accessories, and documentation.

2. Non-Refundable Shipping Charges:
Shipping charges incurred during the purchase or return process are non-refundable.

3. No Refund for Damaged or Altered Products:
Refunds will not be provided if the product is:

• Physically damaged or altered from its original form.
• Burned or water-damaged due to improper handling or external factors.

4. Overseas Refund Policy:
For international orders, only 50% of the product cost will be refunded, excluding shipping charges and customs fees.

5. Non-Refundable Installation Charges:
If the product was installed by an authorized dealer or technician, the installation charges are non-refundable under any circumstances.

How to Initiate a Refund:

• Contact our support team at Contact US within the refund period.
• Provide the original invoice and relevant details for verification.
• Refunds will be processed after inspecting the returned product.

We reserve the right to modify or update this policy at any time without prior notice.

For further assistance, please reach out to our customer support team.